Per-seat pricing makes you ration who gets help. Per-message pricing makes you ration how much
you ask. Both punish the exact behaviour that makes a crew worth having, so we don't use either.
One monthly figure per crew. For guidance and hands-on help, choose a monthly advisory tier below.
Not a quote
These are the published plans, not an offer. Managed-agent plans are scoped in a conversation,
with setup quoted separately. Advisory tiers include the human service hours shown below. Figures are deliberately absent from
this page's structured data — an agent should ask, not assume.
Clear service boundaries
Service periods and review
Human hours and monthly compute reset on your service-month anniversary; daily limits reset at midnight America/Denver. No rollover. Budgets and run limits are conservative launch assumptions, not measured workload-fit promises. Review workload and value after 90 days; no automatic repricing or limit change. Usage and approval evidence is retained for 12 months, subject to agreed data-retention requirements.
One shared pool of human time
Advisory includes 3, 5 or 10 human hours per service month at the published tier price. On every tier, agreed advice, setup, troubleshooting, support and escalations use the same pool. No rollover; 15-minute increments aggregated per client per day, not per message. Extra human work is $250/hour only with prior written approval of its scope and ceiling. Otherwise defer it. Evercrew-caused errors and internal administration are not charged or deducted. New workflows, integrations and changed requirements need written scope; use the remaining advisory pool when agreed, rather than billing twice.
Support-agent allowances
Advisory: no automated support-agent allowance. Advisory + Agent Support: $50/month of Evercrew-paid support compute, up to 20 assist runs/day and 10 new incidents/month. Advisory + Implementation: $100/month, up to 40 assist runs/day and 25 new incidents/month. Daily compute ceilings are $5 and $10 respectively. An incident is one distinct issue; follow-ups on that issue are not new incidents. Your own agents and provider subscriptions remain customer-paid. Assistance is for named, qualified workflows, not daily operation of your business.
Compute and safe pauses
Dollar allowances measure actual attributable provider charges, not hypothetical list-price token value. Dedicated subscription costs, if any, must be allocated explicitly once within the allowance; free capacity has no dollar charge but still uses run and incident limits. No rollover. Notice at 80% of a monthly limit; affected work pauses before exceeding a daily or monthly ceiling. Extra compute requires a written, not-to-exceed approval at attributable cost, with no markup. No automatic overage or surprise bill. The activation test must prove per-client accounting, reservations for in-flight costs, safe pause and notification. These are qualification requirements, not a claim that an unconnected customer is already protected.
Bounded automation and human support
Default automation limits: 10 model calls and 10 minutes per run, at most 2 retries per item within that call limit, and 1 concurrent run per client. Subagents share the same limits. A run starts with one accepted trigger; retries remain inside that run. Model-free polling is separately limited in the Service Order. Human support window: Monday–Friday, 8 a.m.–5 p.m. Mountain Time, excluding U.S. federal holidays. We aim to acknowledge by the next business day; this is not guaranteed response or resolution, continuous staffing, or 24/7 human coverage. Automated assistance may run outside this window only after its route and escalation path are qualified.
When occasional support becomes daily operations
Daily Operations is a separately scoped $1,250/month add-on for Advisory or A Crew, subject to capacity and technical qualification: 5 additional shared human hours, $100 additional support-compute allowance, 20 additional new incidents/month and 20 additional assist runs/day, with $10 additional daily compute capacity. Maximum one add-on. A weekly 30-minute operations review uses that same hours pool. It does not add faster response guarantees or after-hours coverage. On A Crew all support and production usage share the combined ceiling of $350/month, $35/day and at most 520/day total agent runs with this add-on. Larger workloads require a separate written scope and quote.
What done means—and how value is measured
Before work starts, agree the workflow, access, output, destination, owner, tests and acceptance criteria. Default acceptance is 5 representative successful supervised runs plus exception, duplicate and failure/recovery tests, destination readback, documented handoff and client acceptance. Partial actions must be detected and reconciled, not silently repeated. Track net time returned after review and rework, on-time accepted outcomes against all eligible cases, exceptions, errors and total service/software/setup cost. Estimates are labeled; reclaimed capacity is not automatically cash savings. No ROI or savings guarantee.
Before connecting anything
Start with approved, non-sensitive workflows. Record permitted data, providers, access and security requirements before connection. Lower-cost and free models, including multiple-model approaches, are used only when suitable and approved; no specific free capacity or model is guaranteed. No CMMC, ITAR, FedRAMP or other certification is implied. Restricted data requires both a separately reviewed agreement and verified eligibility of the actual environment, providers and personnel before access. These are new-engagement defaults; existing contracts do not change automatically. The signed Service Order records the exact scope and qualified limits.
The following terms apply to One Agent and A Crew, not the monthly advisory tiers above.
Setup is separate, and quoted first
The managed-agent monthly price does not cover setup. Setup is where the real labour is —
connecting your systems, writing the scope, teaching it your business, and testing it
before it touches anything that matters. It is quoted once, as a
not-to-exceed number, after a 90-minute conversation and before you
commit to anything. The ceiling is the ceiling; if it comes in under, you pay the lower
figure.
Included usage, with clear limits
A Crew includes up to $250/month of actual attributable compute cost, including support and production together, with a $25/day ceiling and at most 500 agent runs/day across the crew. Dedicated subscriptions must be allocated explicitly within that allowance, not added again as notional token charges. One Agent uses your provider account and your written budget; any automated route still needs tested spending and run limits before activation. Limits apply from day one, not after a 90-day baseline. At 80% of a monthly limit we notify you; affected work pauses before a ceiling is exceeded. Any extra spending needs your prior written approval. Evercrew defects are our cost, not your allowance; safety stops still apply while we fund and repair them. Managed fees maintain accepted workflows; new workflows or changed requirements are separately scoped, not unlimited human project work.
Why seats are free
If access costs money you will limit who has it to save money — and then the thing you
bought never gets enough exposure to your business to be any good at it. We charge for the
work, never for the people.